Built for restaurants · Google review management

You have unanswered reviews
on Google right now.
Each one is costing you a customer.

You already know they're sitting there. You just don't have time to answer them — or aren't sure what to say. Paste one in and watch ReviewFlo write the reply, in your restaurant's voice, in seconds. No account needed.

Free · no account needed See it write a reply
Start 14-day trial

Quick setup. No contracts. No card. Cancel anytime.

Your inbox. Replies already written. Waiting for you.

ReviewFlo AI dashboard showing prioritized inbox and AI-drafted reply

See how it works

Your reply, drafted before you log in.

Paste any real review and watch ReviewFlo write a quality-checked reply — in your restaurant's voice.

Try the live demo

No account needed · one review, one email, about ten seconds. See exactly what your customers would get — before you sign up for anything.

Ignoring reviews is the most expensive thing you're not paying for.

Most restaurant owners know they should respond. They just don't have time — or don't know what to say. Here's what that silence costs.

94%
of diners won't return after an unaddressed complaint. That's 9 out of 10 people you'll never see again — from a single ignored review.
53%
expect a reply within 7 days. Most restaurants miss that window. Yours might be missing it right now.
45%
more likely to choose you over the restaurant down the street that doesn't reply. The reply is the differentiator — not just the food.
35%
more revenue. Harvard studied 33,000 businesses and found responding to reviews directly correlates to revenue. That's not a tool benefit. That's rent.

Based on data from ReviewTrackers, BrightLocal, and Harvard Business Review

The difference

ChatGPT gives you a draft.
ReviewFlo gives you a system.

It's not about smarter AI. It's about everything that happens after the draft.

ChatGPT

  • No quality check
  • No sarcasm safeguard
  • No guardrail against admitting fault
  • No safety net — checking is on you

ReviewFlo

  • Quality-checked before you ever see it
  • Flags sarcasm and fake praise
  • Handles sensitive reviews without admitting fault
  • Nothing posts to Google until it's approved

ChatGPT isn't bad. It just doesn't know it's about to admit fault on a 1-star allergy review that lands on a Saturday night. ReviewFlo was built for exactly that moment.

ReviewFlo Guard

Most AI tools mishandle negative reviews. Guard catches it first.

When a review turns sensitive, the AI instinct is to echo the complaint and offer compensation you never authorized. Guard stops it automatically — before you ever see the draft.

See Guard in action

Everything you need

Everything built for how
restaurants actually work.

Not a general business tool wearing a restaurant hat. Built from scratch for owners who are in the kitchen, not at a desk.

Auto-generation

Already waiting when you open the app.

Drafts itself. New review comes in. Reply is ready before you log in. Approve, edit, or regenerate.

Voice learning

Learns your voice the more you use it.

Gets smarter. From day one it learns from every reply you approve. Give it a little time and it stops sounding like a template — and starts sounding like you.

Guard

Checked before you see it. Always.

Automatic quality. Tone, sarcasm, sensitive situations, banned phrases — caught and fixed every time.

Resolution tracking

Don't just reply. Actually resolve it.

Close the loop. Track complaints privately. Add investigation notes. Mark it resolved. Never lose a thread again.

Quick Reply

One tool for every platform.

Yelp, Facebook, DoorDash & more. Paste any review in, get a Guard-checked draft in seconds, copy it back. No integration needed.

Restaurant-only

Built only for restaurants. Not adapted for them.

Made for your world. Generic tools don't know what a sensitive complaint means legally. We do.

Now in early access

No inflated reviews. No fake numbers. Just a product we think speaks for itself.

Try the live demo and judge it yourself — that's the whole pitch.

Try the demo — no account needed

Pricing

Less than what one
unanswered complaint costs you.

No credits. No per-response fees. No annual contracts. $49 or $149 — pick the plan that fits how you work.

SELF-SERVE
STARTER
You approve, you post.
$49/mo
14-day free trial · no credit card required
  • Google reviews — replies draft before you log in
  • Approve each reply, ready to post to Google
  • Quick Reply — paste a review from any site, copy the draft back
  • ReviewFlo Guard on every response
  • You approve each reply before it posts
  • AI learns your voice the more you use it
  • Investigation notes & resolution tracking
  • Sensitive review detection & email routing
  • QR code & review link to grow your ratings
  • Multilingual — responds in reviewer's language
  • Daily digest & performance snapshot
Start free — 14 days, no card
DONE-FOR-YOU
CONCIERGE
We handle it. You run your restaurant.
$149/mo
14-day free trial · no credit card required
  • Everything in Starter
  • We write & post your replies — you don't touch it
  • Human review of every response before it goes live
  • 1–3★ and sensitive reviews flagged to you first
  • Verified before posted — nothing goes out unreviewed
  • Next business day on all new reviews
  • Monthly performance check-in
Start free — 14 days, no card

Not sure which plan? Have 10 minutes a week and want to stay in control → Starter. Want your Google reviews handled like a GM would handle them, without touching it → Concierge.

Other restaurant review tools lock you into annual contracts. ReviewFlo is $49, month-to-month, cancel anytime.

Concierge — done for you

You sign up. We handle the rest.

Here's exactly what happens after you start your Concierge trial.

01
Connect your Google profile.

Grant us Manager access — we send you the exact steps. We handle everything from there.

02
We learn your voice.

Tell us your restaurant name, tone, and anything to avoid. Every reply sounds like you — not a template.

03
We reply. You get notified.

New review comes in, we write a Guard-checked reply and post it to Google. Next business day, every time.

04
Tough reviews come to you first.

1–3 star complaints and sensitive reviews flagged before we touch them. You decide — we execute.

Start Concierge free

14-day free trial · no card

Questions? Email us at hello@reviewflo.ai — we usually reply within a day.

FAQ

Questions restaurant owners ask us.

Still have questions? Email us at hello@reviewflo.ai

Nothing posts without your approval. Every response goes through quality checks before you see it. You can edit it, regenerate it, or rewrite it yourself. Think of the AI as a sous chef prepping for you — you always plate the dish.

ReviewFlo Guard detects it automatically. Reviews mentioning illness, allergies, lawsuits, or health departments trigger a special mode — the response is shorter, carefully worded, and routes the conversation to private email. You don't have to think about what not to say. We already thought of it.

Think of it as a manager who reads every reply before it goes out. Guard runs multiple checks on every response — tone, apology, safety, banned phrases, sensitive content — and if anything's off, the AI rewrites it before you ever see it. Guard does the heavy lifting — you make the final call.

No — and we know access is the part owners worry about most, so here's exactly what it means. You add us as a Manager on your Google Business Profile, which is a one-time, 5-minute setup. That means: you stay the owner of your profile, always. Nothing posts without your approval — we never reply on your behalf unless you've said yes. We can only read reviews and post approved replies — we never touch your email, contacts, or any other Google service. And you can remove us in one click anytime from your Google settings; we'll show you how. Prefer not to grant access at all? Our Quick Reply feature lets you paste any review in and copy the reply back — no access needed.

Setup takes about 5 minutes. You create your account, tell us about your restaurant, and grant our team Manager access on your Google Business Profile — we walk you through exactly how. Once access is confirmed, the AI starts drafting replies right away. Most restaurants are live within a day or two.

That's exactly what our quality system prevents. Most AI tools dump a response and leave it to you to spot the problems. Ours checks every reply for banned phrases, generic filler, and missing apologies. If something's off, it retries automatically before you ever see it.

ChatGPT gives you a raw first draft with no quality checks, no safety filters, and no idea what kind of restaurant you run. You're on your own to catch problems before you post. ReviewFlo checks every response for tone, banned phrases, and sensitive content before you see it — so by the time you approve a Google reply, it's verified and ready to post. It's the difference between a tool and a system.

ReviewFlo focuses on Google because that's where most customers look first — and it's the one platform where we can post replies on your behalf. For Yelp, Facebook, DoorDash, and others, we include Quick Reply: paste any review in, get an AI-drafted response with the same quality checks, and copy it back. All your reviews covered, one tool.

That's our Auto-Pilot plan, coming soon. After a learning period where you approve responses, the AI earns your trust. Safe reviews start posting on their own — but 1–3★ and sensitive reviews are always held for you. Start on Starter today and you'll be first to upgrade when it's ready.

You start by picking a style — casual, professional, or refined. From day one, every reply you approve becomes data it learns from. It takes a few dozen before your voice really comes through, so it gets better the longer you use it. Your history stays unique to your account — switch tools and you'd start from scratch.

Yes. No contracts, no cancellation fees, no awkward phone calls. Cancel from your account settings anytime. When you do, we'll send you a one-step guide to remove our Google Business Profile access — it takes less than a minute and we walk you through it. Your trial is 14 days with no credit card required. Zero risk.

ReviewFlo detects the language and responds in kind. You see an English summary so you always know what was said and what you're saying back. No more guessing with Google Translate.

Completely. Every restaurant's data is isolated. Your reviews, responses, investigation notes, and AI learning are never shared with or visible to anyone else. Your data is yours.

Most review tools generate a draft and leave you to catch the problems. ReviewFlo is the only tool built with a quality layer that checks every response before you see it — catching missing apologies, echoed complaints, banned phrases, sarcasm, and sensitive situations that generic AI misses. We're built specifically for restaurants, not adapted from a general business template. And at $49/month flat with no usage credits, there's no fine print.

The restaurant down the street
is already responding to their reviews.
Are you?

Every day you wait, that's a complaint sitting unanswered, a customer who moved on, and a competitor who looks more attentive than you. ReviewFlo takes 5 minutes to set up. The first reply is already drafted before you close the browser.

14-day free trial · no card Start free

No contracts. No credits. No surprises. Cancel anytime.