Built for restaurants. Built carefully.
ReviewFloAI is a software platform that helps independent restaurant owners manage and respond to reviews on their Google Business Profiles. Owners connect their profile by granting our team Manager access. The platform reads incoming reviews, generates draft responses, and runs them through quality checks before they go live.
On our self-serve plan, the owner reviews and posts each reply. On our done-for-you plan, our team posts quality-reviewed replies on the owner's behalf, flagging lower-star and sensitive reviews to the owner first. Either way, every response gets human review. Nothing is generated and posted with no human in the loop.
Restaurant owners spend five to ten minutes per review, or skip responding altogether. Both outcomes hurt the business. Customers who see no reply assume the restaurant doesn't care. Customers who see a generic reply assume the same.
ReviewFloAI was built to give owners a faster path to a thoughtful response, drafted in seconds, in your own voice, and either posted by you or handled for you. Get back to running the restaurant.
Most AI review tools hand you a raw draft and walk away. If the AI echoes a customer's complaint publicly, offers a refund you didn't authorize, or misreads a serious issue, that's your problem.
ReviewFloAI runs every response through a quality and safety pipeline before you ever see it. Food safety complaints route to private email. Legal threats get shortened and neutralized. Sarcasm gets detected. Missing apologies get added. The response you see is already reviewed. You just get the final call.
We deliberately built ReviewFloAI so that no response posts to Google without human review. On self-serve plans the owner approves every reply; on done-for-you plans our team reviews every reply before posting, and flags lower-star and sensitive reviews to the owner first. We do not manipulate, filter, suppress, or hide reviews. We do not solicit reviews or incentivize customers to leave them. The owner stays in control of what goes live.
ReviewFloAI is built and operated from Las Vegas, Nevada. We serve independent restaurant owners across the United States.
Questions, feedback, or want to see a demo? Reach us at hello@reviewflo.ai or visit our contact page.
FLM Systems LLC (dba ReviewFloAI) · Las Vegas, NV